Support

We are here to help you get moving.

Get help with your account, invites, password recovery, device permissions, or an issue in the app.

Contact support

Email support@rideflow.tech. This channel is monitored 24/7, including for safety or content reports. Do not send passwords, recovery codes, tokens, or private trip content.

Help us help you faster

  • Your RideFlow and iOS version.
  • Steps to reproduce the issue and screenshots with private data removed.
  • Whether you opened an invite, sign-in, or recovery link from the app, email, or a browser.

Accounts and links

If a RideFlow link does not open the app, install or update RideFlow and open the link again. For an invite, copy the code and enter it in the app after installation. For password reset, request a new link from the sign-in screen in the app.